Do not panic! If your eBay account has been suspended, there is always a way to get back on! Why were you suspended in the first place? If you are a small entrepreneur, selling something personal online or a growing eBay based business, there is always a chance that you may get your eBay account suspended.
Get Your EBay Account Reinstated
Resolving an eBay Suspension can be difficult at times. The first thing you need to do is try to find out why your account was suspended. There are quite a few common causes of eBay account suspension. Ask yourself these questions:
- Have you paid all your seller fees? It is essential that all fees be properly paid.
- Have you violated some rules and regulations repeatedly? eBay might give you a leeway if you have violated some of their rules once or twice but repeated offense is a ground for account suspension.
- As a seller, do you have negative customer service satisfaction? Negative feedback from the buyer says a lot about you as a seller. eBay takes customer satisfaction seriously.
- If your phone number or other contact information invalid? EBay likes to check that your personal information is up to date by randomly attempting to contact you. If you have outdated personal details on your account, your account might be suspended.
It is a common mistake among eBay members to create a new account, repost all your items and continue selling. If you attempt to do this without covering your tracks, eBay will be able to link your accounts and shut you down once again. EBay has state of the art software and tools that can detect certain account connections. They can trace your IP address. They can connect your bank account information, what items you’re selling, among other details.
Getting Your Account Reinstated
The first thing to do: Contact eBay directly. Ask them how you can re-instate your account, resolve the issue and you may get lucky and get your account back. You have to be patient with eBay as they can take weeks or even months to get back to your inquire about your account at times. But once resolved, your account is open to trade again. When eBay makes that decision to re-activate your account, you can trade again but this time make sure that you read the fine print, especially their notification and conditions for reinstating your account. If you are not so much familiar with the rules, you can always read their FAQs to guide you. Read them carefully and make sure that your account won’t get suspended again.
Originally posted 2012-02-16 19:56:05.
